20.1 Where the individuals to be involved with the Client are identified in our initial meeting or call, the Company shall use reasonable endeavours to ensure that they are involved. The Company may, however, substitute them for others with similar skills but will ensure that the Client is kept fully aware of any such changes.

20.2 Should the Company acquire confidential information from the Client concerning their business or affairs, the Company will not disclose this information to any party outside of our Company without the Client’s prior consent.